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Service & Support Mission Statement

Heidelberg Engineering’s service mission is to provide the best possible service and support globally in our industry while increasing value by listening to our customers, and displaying the passion to exceed their needs with a sense of urgency and through innovative thinking and problem solving.

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© 2025 Heidelberg Engineering GmbH. All Rights Reserved.

Heidelberg Engineering pioneers imaging and data technologies to optimize ophthalmic solutions, empowering healthcare professionals who want to improve the holistic health of their patients. Since 1990, the company has upheld an unwavering commitment to quality and education, fostering the diagnostic confidence synonymous with its global reputation. With substantial expertise in developing intelligent imaging and data management solutions, Heidelberg Engineering builds on its history of designing and manufacturing state-of-the-art ophthalmic diagnostic instruments.

These include SPECTRALIS, a multi-modal imaging platform for the posterior segment, offering unparalleled retinal image quality and reproducibility to support the diagnosis and treatment of glaucoma, age-related macular degeneration, diabetic retinopathy and other retinal diseases. ANTERION, a multi-disciplinary all-in-one anterior segment imaging solution, delivering all measurements based on solely high-quality optical coherence tomography (OCT) technology. HEYEX 2, an image management and device integration platform that supports diagnostic workflows and enhanced efficiency with standardized data and interfaces. HEYEX EMR, an electronic medical record platform that consolidates patient data into an intuitive dashboard, maximizing the benefits of structured data supporting confident clinical decision-making, as well as its fully digital surgical visualization platform, developed by Munich Surgical Imaging, a subsidiary of Heidelberg Engineering and a technological pioneer in the field of digital microscopy and image-guided applications.

Developed in collaboration with scientists, clinicians and industry leaders, Heidelberg Engineering’s innovative solutions empower healthcare professionals in over 120 countries to improve patient care.

Headquarters

Heidelberg Engineering GmbH
Max-Jarecki-Straße 8
69115 Heidelberg
Germany

Phone: +49 6221 64630
Fax: +49 6221 646362

Email: Business-Lounge@HeidelbergEngineering.com